Payment Policy

Effective Date: January 4, 2025

Thank you for shopping with CoolSysnie. This Payment Policy outlines the terms and conditions regarding payment for purchases made on our website www.coolsysnie.com. By making a purchase, you agree to comply with the terms stated in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed through our website:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • Digital Wallets:

    • PayPal
    • Apple Pay
    • Google Pay

  • Gift Cards:
    CoolSysnie gift cards can be used for purchases on our website. Gift cards cannot be exchanged for cash unless required by law.

Payments are processed securely through trusted third-party payment processors, ensuring that your payment information is protected.

2. Payment Authorization

By submitting your order, you authorize CoolSysnie to charge the total amount of your order (including applicable taxes, shipping fees, and discounts) to the payment method you provide at checkout.

After you complete your order, we will verify the payment details, including authorization with your payment provider. Your order will not be processed until the payment is successfully authorized.

3. Payment Security

CoolSysnie takes your payment security very seriously. We use SSL (Secure Socket Layer) encryption technology to protect your personal and payment information during the transaction process. We do not store your payment details on our servers, and all sensitive information is processed by secure third-party payment processors.

Additionally, our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your information is handled securely.

4. Pricing and Currency

All prices listed on our website are in U.S. Dollars (USD), unless otherwise specified. Prices are subject to change without notice. The final price for your order will be displayed during checkout and will include applicable taxes and shipping fees.

For international orders, the payment will be processed in U.S. Dollars, and the exchange rate will be determined by your payment provider or credit card issuer. Any additional currency conversion fees are the responsibility of the customer.

5. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email. This confirmation includes a summary of your purchase, including the products, pricing, taxes, and the total amount charged to your payment method.

Please note that the order confirmation does not mean your order has been shipped or that payment has been fully processed. After the payment has been successfully authorized and the order has been processed, you will receive a shipping confirmation email.

6. Failed Payments

If your payment fails for any reason (e.g., insufficient funds, expired credit card, incorrect payment details), we will notify you via email. We may also attempt to process your payment again. If the payment issue is not resolved within a reasonable time, your order will be canceled, and the items will be returned to inventory.

You are responsible for ensuring that your payment details are correct and up to date.

7. Promotions and Discounts

CoolSysnie may offer promotional codes or discounts from time to time. These discounts can be applied during checkout. Please note the following regarding promotions:

  • Promotional codes or discounts must be entered during the checkout process before completing your purchase.
  • Discounts cannot be applied after the order has been placed.
  • Only one promotion or discount code can be used per order unless otherwise specified.
  • Some promotions may have specific terms, such as expiration dates, qualifying purchases, or exclusions.

8. Fraud Prevention

In order to protect our customers and prevent fraud, CoolSysnie may perform additional verification on certain orders. If your order is flagged for review, we may contact you for further verification before proceeding with the shipment. We reserve the right to cancel any order that we suspect to be fraudulent.

If your payment method is flagged for fraud, we may ask for additional documentation, such as identification or proof of address, to verify your identity.

9. Refunds and Billing Disputes

In case of a return or refund, the refund will be issued to the original payment method used during the purchase. For detailed information on how returns and refunds are handled, please refer to our Refund and Returns Policy.

If you believe there has been an error in billing, such as an unauthorized charge, please contact us at info@coolsysnie.com immediately. We will investigate and resolve any billing disputes in a timely manner.

10. Taxes

Applicable sales tax will be added to your order based on your shipping address. The tax rate will be calculated during the checkout process. If you are purchasing from a location where sales tax does not apply, you are still responsible for any other local taxes or duties that may apply.

11. Changes to This Payment Policy

CoolSysnie reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the “Effective Date” listed above. We encourage you to review this policy periodically to stay informed about any updates or changes.

12. Contact Us

If you have any questions regarding this Payment Policy or need assistance with your payment, please contact our customer service team:

By making a purchase with CoolSysnie, you acknowledge that you have read, understood, and agree to the terms outlined in this Payment Policy.